Tailoring Your Perfect Journey
When it comes to travel, the one-size-fits-all approach often falls short of providing a truly memorable experience. Every traveler has unique tastes, preferences, and expectations. That’s where our bespoke tour customization service steps in, transforming ordinary trips into extraordinary journeys. With our tour customization service, your travel experience is limited only by your imagination. We take pride in creating journeys that are as unique as you are, providing unparalleled personal attention and expertise. Let us transform your next trip into a bespoke adventure, tailored to your desires and preferences, for an unforgettable experience.
These terms and conditions apply to all trips organized by Wild Epic safaris. The contract for the supply of any trip is with Wild Epic safaris. Your contract incorporates these terms and conditions and by making a booking with us you confirm your acceptance of these terms and conditions to the exclusion of any other terms and conditions which you may seek to apply to the contract. In these terms and conditions: “we” or “us” or “our” means Wild Epic safaris “you” means the person making the booking and includes all persons included on the particular booking who will be required to acknowledge receipt and acceptance of these terms and conditions “Participant” includes you and any other person taking part in the trip
A. BOOKING AND PAYMENT
A.1 YOUR RESERVATION
A.1.1 When you make a booking, we will provisionally reserve your trip on the basis of these terms and conditions. A binding contract between us will come into existence only when we have received your deposit (or if applicable full payment) and send our Confirmation Invoice to you. Prior to doing so, we may send you an acknowledgement of receipt of the deposit. Any such acknowledgement simply indicates that we are dealing with the booking and is not a confirmation of it.
A.1.2 Please check the Confirmation Invoice together with all other documents we send you as soon as you receive them. Contact us immediately if any information which appears on the Confirmation Invoice or elsewhere appears to be incorrect or incomplete, as it may not be possible to make changes later. We regret we cannot accept any responsibility if we are not notified of any inaccuracies in any document within ten days of our sending it out. Whilst we will do our best to rectify any inaccuracies notified outside these time limits, you will be responsible for any costs and expenses involved in doing so except where we made the mistake and there is good reason why you did not contact us within the above time limits.
A.2 OUR PRICE POLICY, PAYMENT TERMS AND SURCHARGES
A.2.1 We reserve the right to alter prices shown in any of our brochures or on our website or in any literature that we send to you and we will inform you of any price changes prior to the issue of our Confirmation Invoice. Once our Confirmation Invoice has been issued then, save in the case of manifest error, any price changes may only be made in accordance with the remaining provisions of these terms and conditions and we particularly draw your attention to the clause A.2.4 below in relation to surcharges